Unified Workspace: the Analysts' take

Agreement. I wonder if it’s getting rarer. We seem to be more divided than united at times, so it was refreshing to hear the announcement of Dell Technologies Unified Workspace at DTW back in April 2019. We were excited about it because Unified Workspace is transforming device lifecycle management—and we weren’t the only ones feeling that way. There was widespread agreement among the audience and analysts that Unified Workspace was revolutionary.

No time like the present

It’s the perfect time for Unified Workspace. Just look around. The number of corporate devices is multiplying daily. PCs, laptops, tablets and smartphones: they’re everywhere you turn in the workplace. How to manage those devices securely—running on different operating systems, using different software—is one of the biggest challenges companies face.

Read any analyst piece on the workspace and you’ll see practically the same challenges outlined. Industry people know device proliferation is a major issue and that’s why Unified Workspace is making such big waves.

Unified agreement

So what are the analysts excited about? Unified Workspace simplifies the lifecycle management process end-to-end. It integrates hardware, software and services—something never seen before. Unified Workspace not only includes Dell’s portfolio of devices and services, such as ProDeploy, but includes VMware Workspace One and Secureworks.

Some of the reactions as reported online, summed things up nicely. Mark Bowker an analyst at Enterprise Strategy Group said, “Companies can now fine tune the experience, devices and policies for their employees.”

I thought Daniel Newman at Futurum Research also nailed it: “I believe that Unified Workspace is an innovative approach to helping enterprises outfit IT from software to hardware and making sure that security is managed; all with minimal interaction from IT staff.

Making management slick

The goal is a frictionless ready-to-work experience. It’s removing those time-consuming processes that get in the way of people being productive. As this Forbes article made clear, IT departments spend large amounts of time on device deployment, troubleshooting and monitoring. In short, they want this time back to spend on higher value—and, let’s face it, more interesting—tasks.

There was also excitement around our new cloud-based integration between VMware Workspace One and Microsoft Office 365. Customers of both Microsoft and VMware products will be able to manage devices through a cloud-based integration with Microsoft Intune and Azure Active Directory. The barriers are coming down.

Putting us in control

So much power under one hood is new, but it’s what the market is crying out for. Without Unified Workspace, companies will struggle to realize the full potential that the data era offers. Unified Workspace puts us in the driving seat in a digitized world.




About the Author

David Angwin

David Angwin, Marketing Director, Dell Technologies. David is a leading spokesperson on end-user computing technologies including cloud, mobility and virtualization. Through roles for software, hardware and services companies he has focused on technology solutions for workforce transformation across global markets. Building on his technical background, he has lead global product management and marketing teams and has always looked for how technology can enable business, social and environmental benefits.

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