We conducted hands-on testing using five laptops and a hard drive we knew to be failing. The Dell laptops with SupportAssist detected the failing drive before it failed and sent information about the issue to Dell and a notification to us in the lab. When we tested laptops from HP and Lenovo®, their support tools, HP Support Assistant and Lenovo Diagnostics, didn’t detect the failing drive, and therefore did not alert us to the impending failure. Read on to learn more about how Dell ProSupport Plus with SupportAssist can keep you from getting stranded.
Spend less time and effort troubleshooting laptop hardware failures. Dell ProSupport Plus with SupportAssis...
Most Recent Flipbooks
An evaluation of the impact of evolving IT staffing needs when deploying and supporting technology, as well as tools and services that will facilitate the outcomes desired.
Spend less time and effort troubleshooting laptop hardware failures. Dell ProSupport Plus with SupportAssist resolved hard drive failure in less time and steps than premium HP and Lenovo support plans
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